Terms of Service

Tagmaps, LLC Effective date: April 24, 2026

These Terms of Service (the "Terms") are a binding legal agreement between Tagmaps, LLC, a New York limited liability company ("Tagmaps," "we," "us," or "our"), and the organization or entity on whose behalf the Terms are accepted (the "Customer," "you," or "your"). These Terms govern your access to and use of the Tagmaps website at tagmaps.io, the Tagmaps web application, the Tagmaps application programming interfaces, and any related services provided by Tagmaps (collectively, the "Service").

By clicking to accept these Terms, signing an order form referencing these Terms, or accessing or using the Service, you agree to be bound by these Terms. If you do not agree, you may not access or use the Service.

Section 23 (Governing Law and Dispute Resolution) contains a binding individual arbitration agreement and class-action waiver that affect your legal rights. Please read it carefully.

1. About these Terms

1.1 Priority of documents

If you and Tagmaps sign a separate written agreement that references the Service (for example, an order form, master subscription agreement, data processing agreement, or addendum), that signed agreement controls to the extent it conflicts with these Terms for the matters it addresses. These Terms otherwise continue to apply.

1.2 Incorporated documents

The following documents are incorporated into these Terms by reference:

- The Tagmaps Privacy Policy, available at tagmaps.io/privacy.

- The Tagmaps Data Processing Agreement (the "DPA"), available on request from privacy@tagmaps.io.

- Any order form, plan description, or pricing page that you subscribe under, available at tagmaps.io/pricing or as separately agreed.

1.3 Updates to these Terms

Tagmaps may update these Terms from time to time. For material changes (including price increases, new fees, changes to the arbitration or class-waiver provisions, or changes that materially reduce your rights), Tagmaps will provide at least thirty (30) days' advance notice by email to your account's administrative contact and by in-product notice. Material changes take effect on the date stated in the notice. For non-material changes (including typographical corrections, clarifications, and changes reflecting new features), changes take effect when posted.

If you do not agree to a material change, your sole remedy is to cancel your subscription before the change takes effect. In that case, Tagmaps will refund any prepaid, unused fees for the period after the effective date of the change. Continued use of the Service after the effective date of a material change constitutes acceptance.

2. Definitions

"Account" means your Tagmaps account.

"Authorized Users" means the individuals (your employees, contractors, or agents) whom you permit to access the Service under your Account and for whom you purchase seats or access.

"Customer Data" means data you or your Authorized Users submit to, or that is generated on your behalf through, the Service, including URLs submitted for scanning, scan configuration, scan results, reports, notes, and Account information.

"Documentation" means the user-facing documentation for the Service published by Tagmaps at tagmaps.io or within the Service.

"Fees" means the subscription fees, usage fees, and any other charges payable under these Terms or an order form.

"Plan" means the subscription plan you select (for example, Starter, Pro, or Enterprise), including the features, usage limits, and pricing described on the pricing page or in an applicable order form.

"Scan" means an automated examination of a website by the Service, including the discovery of cookies, scripts, trackers, network requests, and other third-party technologies running on that website.

"Subscription Term" means the term of your subscription, as described in Section 10.

3. Eligibility and acceptance

3.1 Business-only Service

The Service is intended for use by businesses, organizations, and other entities. By accepting these Terms, you represent and warrant that:

you are at least eighteen (18) years old;
you are accepting these Terms on behalf of an organization or entity (your employer, your client, your company, or any other legal entity);
you have full legal authority to bind that organization or entity to these Terms; and
that organization or entity is the "Customer" under these Terms.

If the person accepting these Terms does not have authority to bind the organization, that person is personally bound as the Customer until Tagmaps receives confirmation that an authorized representative has ratified the subscription.

3.2 No consumer use

The Service is not offered to natural persons acting in a personal, non-business capacity. If you are a consumer (as defined under applicable consumer protection law), the Service is not intended for you.

4. Your Account

4.1 Registration

To use the Service, you must create an Account and provide accurate and complete information. You must promptly update your Account information when it changes.

4.2 Account security

You are responsible for (a) maintaining the confidentiality of your credentials, (b) all activity that occurs under your Account or through your Authorized Users' credentials, and (c) promptly notifying Tagmaps at security@tagmaps.io or support@tagmaps.io of any unauthorized access or suspected compromise.

4.3 Authorized Users

You are responsible for your Authorized Users' compliance with these Terms. You may not share individual user credentials among multiple people.

5. The Service

5.1 Grant of access

Subject to your compliance with these Terms and payment of applicable Fees, Tagmaps grants you a limited, non-exclusive, non-transferable, non-sublicensable right to access and use the Service during your Subscription Term, solely for your internal business purposes and those of your Authorized Users.

5.2 Service description

The Service scans websites you configure and provides reports that identify cookies, trackers, scripts, storage technologies, third-party vendors, and related resources running on those websites. Specific features available to you depend on your Plan and any applicable order form.

5.3 Changes to the Service

Tagmaps may modify the Service from time to time, including by adding, changing, or removing features. Tagmaps will not materially decrease the core functionality of your current Plan during a paid Subscription Term without thirty (30) days' prior notice.

5.4 Beta and early-access features

Tagmaps may from time to time offer features marked as "beta," "preview," "experimental," or similar (each, a "Beta Feature"). Beta Features are provided "as is" and "as available," may be modified or discontinued at any time without notice, and are excluded from any warranty, indemnity, service-level commitment, or support commitment under these Terms. Your use of a Beta Feature is voluntary.

6. Free Trial

6.1 Trial eligibility

Tagmaps offers a free trial of fourteen (14) days on each Plan, subject to eligibility criteria Tagmaps may set. No payment method is required to start a trial. Trials are limited to one per organization unless Tagmaps expressly permits otherwise.

6.2 Trial conversion

A free trial does not automatically convert to a paid subscription. To continue using the Service after the trial, you must actively select a Plan and provide a valid payment method. If you do not convert before the trial ends, your Account will be downgraded or access will be limited at Tagmaps' discretion, and Customer Data will be retained as described in Section 11.

6.3 Trial restrictions

Beta Features, Enterprise-tier features, and certain usage ceilings may be limited during a trial. Tagmaps may modify or end a trial at any time.

7. Plans, Credits, and Usage Limits

7.1 Plans and limits

Each Plan includes a specified set of features and usage limits, including a monthly or annual allocation of scan credits ("Credits"), maximum number of websites, maximum number of Authorized Users, scan frequency, and similar parameters. Current Plan features and limits are described on the pricing page or in your applicable order form.

7.2 How Credits work

Credits are consumed as you use the Service. Each Scan and certain other actions deduct Credits from your allocation at rates published in the Documentation or in-product.

7.3 Hard cap; no overages; no rollover

Credits are subject to a hard cap equal to your Plan allocation. When you exhaust your Credits for a billing cycle, new Scans and other Credit-consuming actions will be blocked until your allocation resets at the start of the next billing cycle or until you upgrade your Plan. Tagmaps does not charge overage fees, and unused Credits do not roll over to the next billing cycle. Unused Credits expire at the end of each billing cycle and have no cash value.

7.4 Changes to Plan limits

Tagmaps may adjust Plan features, Credit allocations, and usage limits from time to time. Changes that materially reduce the features or Credits included in your current Plan will not take effect mid-cycle and will be handled as a material change under Section 1.3.

8. Fees, Billing, and Taxes

8.1 Fees

You agree to pay all Fees for the Plan you subscribe to, at the rates shown at signup or in your order form. Except as otherwise agreed in a signed order form, all Fees are charged in United States dollars and billed in advance of each billing cycle.

8.2 Payment

Self-serve subscriptions are billed through Tagmaps' third-party payment processor (currently Stripe). You authorize Tagmaps and its payment processor to charge your designated payment method for all Fees when due. You are responsible for keeping your payment method current.

Enterprise subscriptions may be invoiced on terms agreed in an order form (for example, NET-30). Invoices not paid by the due date accrue interest at the lesser of 1.5% per month or the maximum permitted by law, and you will reimburse Tagmaps for reasonable costs of collection (including attorneys' fees).

8.3 Failed payment

If a charge is declined or fails, Tagmaps may suspend your Account and access to the Service after reasonable notice, and any suspension for non-payment does not relieve you of the obligation to pay the Fees owed.

8.4 Taxes

Fees are exclusive of taxes, duties, levies, and similar governmental assessments ("Taxes"), including value-added, sales, use, and withholding taxes. You are responsible for all Taxes associated with your purchases, except for Taxes imposed on Tagmaps' net income. If Tagmaps is required to collect or pay Taxes for which you are responsible, Tagmaps will invoice you and you will pay those Taxes unless you provide a valid tax-exemption certificate.

8.5 Price changes

Tagmaps may change its prices. For your current Subscription Term, the prices you agreed to apply through the end of that term. Price changes for renewal terms will be communicated in accordance with Section 1.3.

8.6 No refunds

All Fees are non-refundable. Cancellations and downgrades take effect at the end of the then-current billing cycle and do not entitle you to a refund of Fees already paid, except as expressly stated in these Terms (including Section 1.3 regarding rejected material changes).

9. Renewal, Cancellation, and Plan Changes

9.1 Auto-renewal

Each subscription automatically renews for successive Subscription Terms (monthly subscriptions for one month each; annual subscriptions for one year each) at the then-current rate, unless you cancel before the start of the next Subscription Term.

9.2 Cancellation

You may cancel your subscription at any time through the Tagmaps application. Cancellation takes effect at the end of the then-current billing cycle. You will retain access to the paid Plan through the end of that cycle.

9.3 Upgrades and downgrades

You may upgrade or downgrade your Plan at any time through the Tagmaps application. Upgrades take effect immediately, with a prorated charge for the balance of the current billing cycle. Downgrades take effect at the end of the then-current billing cycle; Tagmaps will not refund the difference for the unused portion of a higher-tier Plan.

9.4 Notice of renewal

For annual subscriptions, Tagmaps will send an email reminder to your Account's administrative contact before the renewal date, describing the upcoming renewal and the amount to be charged.

10. Term, Suspension, and Termination

10.1 Term

These Terms begin on the date you first accept them and continue until terminated under this Section 10 or Section 9.

10.2 Suspension

Tagmaps may suspend or restrict your or any Authorized User's access to the Service, in whole or in part, if:

you fail to pay Fees when due;
Tagmaps reasonably believes that continued access poses a security, legal, or operational risk to Tagmaps, its other customers, or any third party;
Tagmaps reasonably believes you are violating Section 12 (Authorization to Scan) or Section 13 (Acceptable Use);
a governmental or regulatory authority, or a court order, requires Tagmaps to do so; or
Tagmaps receives a credible abuse report concerning your activity on the Service.

Except in emergencies, Tagmaps will give you reasonable notice and an opportunity to cure before suspending your Account.

10.3 Termination for convenience

You may terminate by cancelling under Section 9. Tagmaps may terminate any free trial, free tier, or Beta Feature for convenience at any time, and may decline to renew any subscription for any reason by notice given at least thirty (30) days before the next renewal date.

10.4 Termination for cause

Either party may terminate these Terms immediately on written notice if the other party materially breaches these Terms and fails to cure the breach within thirty (30) days of written notice, or if the other party becomes insolvent, files a bankruptcy petition, or makes an assignment for the benefit of creditors.

Tagmaps may terminate immediately and without cure for:

your violation of Section 12 (Authorization to Scan);
your violation of Section 13 (Acceptable Use);
your violation of applicable export control, sanctions, or anti-bribery laws; or
fraud or other willful misconduct.

11. Effect of Termination; Data Export; Data Deletion

11.1 Access after termination

On termination or expiration, your right to access and use the Service ends immediately, except that for sixty (60) days following termination (the "Export Window"), you may log in to your Account to export your Customer Data using the export tools provided by the Service. Tagmaps has no obligation to assist with exports beyond the tools and formats made generally available.

11.2 Deletion of Customer Data

Following the Export Window, Tagmaps will permanently delete Customer Data from the production environment within thirty (30) days, subject to:

data held in routine backup systems, which will be deleted in the normal course of Tagmaps' backup rotation (no later than ninety (90) days after the end of the Export Window);
aggregated or de-identified data that does not identify you or any Authorized User, which Tagmaps may retain and use under Section 16 (Subprocessors, AI, and Aggregated Data); and
data that Tagmaps is required to retain by law, regulation, or ongoing legal proceeding, or that is reasonably necessary to investigate or defend a claim.

On written request by you, Tagmaps will confirm completion of deletion.

11.3 Survival

Sections that by their nature are intended to survive termination will survive, including Sections 1.2 (Incorporated documents), 2 (Definitions), 8 (Fees, Billing, and Taxes, for unpaid Fees), 11 (Effect of Termination), 14 (Customer Data, regarding data license and use), 15 (Confidentiality), 16 (Subprocessors, AI, and Aggregated Data), 17 (Intellectual Property), 19 (Warranties and Disclaimers), 20 (Indemnification), 21 (Limitation of Liability), 23 (Governing Law and Dispute Resolution), 25 (Notices), and 29 (General Provisions).

12. Authorization to Scan

Because the Service operates by submitting automated traffic to websites, unauthorized scanning may violate applicable law (including the U.S. Computer Fraud and Abuse Act, the U.K. Computer Misuse Act, and analogous statutes) and the target website's terms of service. This Section 12 is a core condition of your use of the Service.

12.1 Strict authorization for Scheduled Scans

A "Scheduled Scan" means any Scan configured to run on a recurring or continuous basis (for example, daily, weekly, or monthly), any Scan that is part of a continuous monitoring or alerting workflow, and any Scan that hits a given URL more than five (5) times in any twenty-four (24) hour period.

For each Scheduled Scan, you represent and warrant that:

you own the target website or online property, or
you hold written authorization from the owner or the owner's duly authorized representative to perform the Scans on the target website, for the duration of the Scans.

You will retain evidence of such authorization for at least two (2) years and will provide it to Tagmaps on reasonable request.

12.2 Lawful-use warranty for Ad-Hoc Scans

An "Ad-Hoc Scan" means any Scan that is not a Scheduled Scan. For each Ad-Hoc Scan, you represent and warrant that:

your Scan does not violate any applicable law, including laws on unauthorized access, fraud, computer misuse, anti-hacking, privacy, or data protection;
your Scan does not materially violate the target website's published terms of service or robots.txt;
your Scan is not intended to enable, facilitate, or aid any attack, disruption, intrusion, denial-of-service, credential harvesting, data exfiltration, or other harmful activity against the target website; and
you have a legitimate business, research, auditing, or diligence purpose for the Scan.

12.3 Prohibited targets

Regardless of authorization, you may not use the Service to Scan:

websites hosted by the United States Government, state or local government, or any foreign government, at the top-level domains `.gov`, `.mil`, or the equivalent, without prior written consent from Tagmaps;
critical infrastructure (for example, regulated financial settlement systems, electric grid, nuclear, or life-safety systems);
websites operated by persons or entities subject to U.S. or other applicable sanctions; or
any website Tagmaps notifies you is off-limits for legal, contractual, or safety reasons.

12.4 Abuse reports and takedowns

Tagmaps maintains an abuse channel at abuse@tagmaps.io. If Tagmaps receives a credible complaint from a target website operator or law enforcement, Tagmaps may, in its sole discretion, (a) suspend the Scan or Account in question, (b) disclose to the complainant the Account responsible for the Scan to the minimum extent necessary to address the complaint, and (c) require you to cease further Scans of the target website. You will cooperate with any Tagmaps investigation of an abuse complaint.

12.5 Tagmaps' reasonable measures

Tagmaps uses a documented user-agent string and applies reasonable rate limits and backoff behavior for each Scan. These measures are operational defaults, not warranties, and do not reduce your obligations under this Section 12.

13. Acceptable Use

You will not, and will not permit any Authorized User or third party to:

use the Service to violate any applicable law, regulation, or third party's rights;
use the Service to generate, launch, or facilitate an attack, intrusion, exploit, denial-of-service, phishing, credential stuffing, spam, or other malicious activity against any system;
circumvent, disable, or otherwise interfere with security-related or access-control features of the Service;
exceed or attempt to exceed the usage limits, rate limits, Credit allocations, or Plan entitlements applicable to your Account, including by operating multiple Accounts to share limits;
use the Service to stalk, harass, or harm any individual, or to collect personal information without a lawful basis;
copy, modify, translate, create derivative works from, reverse engineer, disassemble, decompile, or otherwise attempt to derive the source code or underlying structure of the Service, except as permitted by law notwithstanding this restriction;
resell, sublicense, rent, lease, time-share, or otherwise make the Service available to any third party, except as permitted under a written partner or reseller agreement with Tagmaps;
use the Service to benchmark against, build a competing product to, or train a machine-learning model for a product substantially similar to the Service;
remove, obscure, or alter any proprietary notices, marks, or labels on or in the Service;
use the Service in a manner that could reasonably be expected to damage, disable, overburden, or impair Tagmaps' systems or networks, or those of any third party;
submit to the Service any content that infringes a third party's intellectual property rights, violates a third party's privacy rights, or is unlawful, defamatory, obscene, or tortious; or
permit, encourage, or assist any third party to do any of the foregoing.

Tagmaps may, but is not obligated to, monitor use of the Service for compliance with this Section.

14. Customer Data

14.1 Ownership and license

As between the parties, you own all right, title, and interest in and to Customer Data. You grant Tagmaps a worldwide, non-exclusive, royalty-free license during the Subscription Term to host, store, process, transmit, display, modify, and otherwise use Customer Data solely as necessary to provide and support the Service, to provide the functionality and reporting you request, to prevent or address fraud and abuse, to comply with law, to improve the Service (consistent with Section 16), and to exercise Tagmaps' rights under these Terms.

14.2 Roles under data protection law

Where Customer Data contains personal data subject to data protection law (including the EU and UK General Data Protection Regulation, the California Consumer Privacy Act, and analogous laws):

with respect to personal data you submit or that is collected through Scans of websites you control, Tagmaps acts as a processor (or service provider) on your behalf, and you act as the controller (or business);
with respect to personal data relating to you or your Authorized Users as account holders (for example, name, work email, billing contact), Tagmaps acts as a controller in its own right for purposes of account administration, billing, security, and legal compliance, as described in the Privacy Policy.

14.3 Data Processing Agreement

The DPA governs Tagmaps' processing of Customer Data on your behalf, including data-transfer mechanisms for international transfers (including Standard Contractual Clauses where applicable). The DPA is available from privacy@tagmaps.io and, on execution, is incorporated into these Terms.

14.4 Your responsibilities

You are responsible for (a) the accuracy and legality of Customer Data, (b) having all rights, consents, and lawful bases necessary for Tagmaps to process Customer Data as contemplated by these Terms and the DPA, and (c) honoring any rights requests (access, deletion, etc.) from individuals whose personal data is contained in Customer Data.

14.5 Security

Tagmaps implements and maintains reasonable and appropriate administrative, physical, and technical safeguards designed to protect Customer Data, as further described in the DPA and in Tagmaps' security documentation.

15. Confidentiality

15.1 Definition

"Confidential Information" means non-public information disclosed by one party ("Discloser") to the other ("Recipient") that is identified as confidential or that a reasonable person would understand to be confidential given its nature or the circumstances of disclosure. Customer Data is your Confidential Information. The features, roadmap, pricing, security documentation, and non-public Documentation for the Service are Tagmaps' Confidential Information.

15.2 Obligations

The Recipient will (a) use the Discloser's Confidential Information only to exercise rights or perform obligations under these Terms, (b) protect it using at least the same degree of care it uses for its own information of similar importance (and no less than reasonable care), and (c) disclose it only to its personnel and advisors with a need to know who are bound by written confidentiality obligations consistent with this Section.

15.3 Exclusions

Confidential Information does not include information that is or becomes public through no fault of Recipient, was rightfully in Recipient's possession free of confidentiality obligations before disclosure, was rightfully obtained from a third party without restriction, or was independently developed by Recipient without use of the Discloser's Confidential Information.

15.4 Compelled disclosure

Recipient may disclose Confidential Information to the extent required by law, provided it gives Discloser prompt notice where legally permitted so Discloser may seek a protective order.

16. Subprocessors, AI, and Aggregated Data

16.1 Subprocessors

Tagmaps uses third-party service providers to help deliver the Service (for example, cloud infrastructure and payment processing). Tagmaps' current list of subprocessors is maintained in the DPA, and Tagmaps will provide at least thirty (30) days' advance notice of any new subprocessor to be engaged for the processing of Customer Data.

16.2 Artificial intelligence

Tagmaps uses machine-learning and artificial-intelligence techniques to enrich Scan data and to identify, categorize, and describe cookies, scripts, and technologies. Some of this processing may be performed by third-party AI providers engaged as subprocessors. When a third-party AI provider is used:

only de-identified, non-customer-specific signals (such as cookie names, script URLs, vendor domains, and technology signatures) are transmitted to the provider; no URLs, account identifiers, scan identifiers, or other signals that could identify you or a specific scanned property are included;
the third-party AI provider is contractually bound to zero data retention and to not use the data to train its models; and
the provider is listed in Tagmaps' subprocessor list.

16.3 Aggregated Data

"Aggregated Data" means data derived from Customer Data that is aggregated, de-identified, and anonymized so that it cannot reasonably be used to identify you, any Authorized User, or any specific scanned property. Tagmaps may use Aggregated Data for any lawful purpose, including to operate, improve, and develop the Service and its machine-learning models, to produce industry benchmarks and research, and to produce marketing statistics (for example, "500,000+ tags catalogued"). Tagmaps will not publish Aggregated Data in a form that re-identifies you or any Authorized User. This license to Aggregated Data survives termination.

17. Intellectual Property

17.1 Tagmaps' rights

Tagmaps and its licensors own all right, title, and interest in and to the Service, the Documentation, the Tagmaps name and logo, the Tagmaps knowledge base and technology signatures, the Tagmaps software, and all related intellectual property. Except for the limited rights expressly granted in these Terms, nothing in these Terms transfers any intellectual-property right in or to the Service to you.

17.2 Customer reference rights

You grant Tagmaps a non-exclusive, royalty-free, worldwide license to use your name and logo to identify you as a Tagmaps customer on Tagmaps' website, in customer lists, in sales presentations, and in similar marketing materials. You may revoke this license at any time by notifying privacy@tagmaps.io, and Tagmaps will remove your name and logo from prospective uses within a reasonable time (and no later than thirty (30) days from receipt of your notice).

17.3 Feedback

If you submit suggestions, comments, enhancement requests, or other feedback about the Service ("Feedback"), you grant Tagmaps a perpetual, irrevocable, worldwide, royalty-free, fully paid, sublicensable license to use, incorporate, and exploit the Feedback without any obligation or compensation to you. Tagmaps will have no obligation to credit you or keep Feedback confidential.

17.4 Trademarks

"Tagmaps" and the Tagmaps logo are trademarks of Tagmaps. You may not use them except as expressly permitted in writing by Tagmaps.

18. Service Availability

Tagmaps will use commercially reasonable efforts to keep the Service available and operational. These Terms do not include a service level agreement and do not obligate Tagmaps to any specific uptime, availability, response time, or service credit. Any such commitments will apply only if and as set out in a signed order form.

Tagmaps may perform scheduled and emergency maintenance that affects availability. Where reasonably practicable, Tagmaps will provide advance notice of scheduled maintenance.

19. Warranties and Disclaimers

19.1 Mutual authority warranty

Each party represents and warrants to the other that it has full power and authority to enter into and perform these Terms.

19.2 Tagmaps' limited warranty

Tagmaps warrants that, during the paid Subscription Term, the Service will perform materially in accordance with the Documentation. Your sole and exclusive remedy, and Tagmaps' sole and exclusive liability, for a breach of this warranty is, at Tagmaps' option, (a) repair or correction of the non-conforming Service or (b) termination of the affected Subscription Term and refund of the prepaid, unused portion of the Fees for that Subscription Term. This warranty does not apply to Beta Features or to any failure caused by your misuse of the Service, by Customer Data, by third-party services, or by factors outside Tagmaps' reasonable control.

19.3 Disclaimer

Except for the limited warranty in Section 19.2, the Service is provided "as is" and "as available." To the maximum extent permitted by applicable law, Tagmaps disclaims all other warranties, whether express, implied, or statutory, including warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, completeness, quiet enjoyment, and any warranties arising out of course of dealing or usage of trade. Tagmaps does not warrant that the Service will be uninterrupted, error-free, or secure; that all defects will be corrected; or that Scan results will detect every cookie, tracker, script, or technology on a given website. The Service is not legal advice. You are solely responsible for determining whether your use of the Service satisfies your compliance obligations under any law or regulation.

20. Indemnification

20.1 By Tagmaps

Tagmaps will defend you, your officers, directors, and employees from and against any third-party claim, suit, or proceeding alleging that your authorized use of the Service in accordance with these Terms infringes a valid United States patent, copyright, or trademark, or misappropriates a trade secret, of a third party (each, a "Tagmaps-Indemnifiable Claim"), and will pay the amount of any final judgment awarded by a court of competent jurisdiction or settlement amount agreed to by Tagmaps in writing.

If any part of the Service becomes, or in Tagmaps' reasonable opinion is likely to become, the subject of a Tagmaps-Indemnifiable Claim, Tagmaps may, at its option and expense, (a) procure the right for you to continue using the affected portion, (b) modify or replace the affected portion to make it non-infringing while preserving substantially equivalent functionality, or (c) terminate the affected portion and refund any prepaid, unused Fees for that portion.

Tagmaps has no obligation under this Section 20.1 for claims arising from (i) Customer Data, (ii) your or your Authorized Users' violation of these Terms, (iii) modifications made by anyone other than Tagmaps, (iv) combination of the Service with items not supplied by Tagmaps, or (v) Beta Features.

20.2 By Customer

You will defend Tagmaps, its affiliates, and its and their officers, directors, employees, and agents from and against any third-party claim, suit, or proceeding arising out of or relating to:

any Scan you run, or that is run on your behalf, including any claim that the Scan was unauthorized, violated applicable law, violated a target website's terms of service, or otherwise breached Section 12 or Section 13;
Customer Data, including any claim that Customer Data infringes or violates a third party's rights;
your breach or alleged breach of Section 12 (Authorization to Scan), Section 13 (Acceptable Use), Section 14.4 (data rights), Section 15 (Confidentiality), or Section 17 (Intellectual Property); or
your use of the Service in violation of applicable law.

You will pay the amount of any final judgment awarded by a court of competent jurisdiction or settlement amount agreed to by you in writing.

20.3 Indemnification procedure

The party seeking indemnity will (a) give the indemnifying party prompt written notice of the claim (provided that failure to give prompt notice will excuse the indemnifying party only to the extent it is materially prejudiced), (b) allow the indemnifying party sole control of the defense and settlement (except that no settlement requiring admission of liability or payment by the indemnified party may be entered without the indemnified party's prior written consent, not to be unreasonably withheld), and (c) reasonably cooperate with the defense at the indemnifying party's expense. The indemnified party may participate in the defense using its own counsel at its own expense.

20.4 Exclusive remedy

This Section 20 states each party's exclusive remedy and entire liability for third-party claims of the type described.

21. Limitation of Liability

21.1 Exclusion of indirect damages

To the maximum extent permitted by applicable law, neither party will be liable to the other under or in connection with these Terms for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for any loss of profits, revenue, goodwill, business opportunity, or data, even if advised of the possibility of such damages and even if a limited remedy fails of its essential purpose.

21.2 Cap on direct damages

Except for amounts payable to a third party under Section 20, the total cumulative liability of each party to the other arising out of or relating to these Terms, whether in contract, tort, or otherwise, will not exceed the amount of Fees paid or payable by you to Tagmaps for the Service during the twelve (12) months immediately preceding the event giving rise to the claim.

21.3 Carve-outs

The limitations in Sections 21.1 and 21.2 do not apply to:

your obligation to pay Fees owed;
your obligations under Section 20.2 (indemnification) relating to Scans not authorized under Section 12;
either party's breach of Section 15 (Confidentiality);
either party's liability for fraud, willful misconduct, or gross negligence; or
liability that cannot lawfully be limited.

21.4 Essential basis

You acknowledge that the Fees reflect the allocation of risk in these Terms, and that this Section 21 is an essential basis of the bargain between the parties.

22. Third-Party Services and Websites

The Service may display, link to, or interoperate with third-party services, consent-management platforms, or websites. Tagmaps does not own or control third-party services, and is not responsible for their availability, content, accuracy, privacy practices, or terms. Your use of any third-party service is governed solely by the third party's terms.

Scanning a website may cause the Service to interact with third-party scripts, banners, or authentication flows served on that website. You are responsible for obtaining all rights necessary for those interactions, including rights to accept or dismiss consent banners on behalf of your organization.

23. Governing Law and Dispute Resolution

23.1 Governing law

These Terms are governed by the laws of the State of New York, without regard to its conflict-of-laws principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

23.2 Informal resolution

Before starting an arbitration or lawsuit, the parties will try in good faith to resolve any dispute informally by written notice to the other party (to legal@tagmaps.io for Tagmaps, or to the email address on file for you). The parties will negotiate in good faith for at least sixty (60) days following receipt of the notice.

23.3 Binding individual arbitration

Except as provided in Section 23.5, any dispute, claim, or controversy arising out of or relating to these Terms or the Service (each, a "Dispute") will be resolved exclusively by binding individual arbitration administered by the American Arbitration Association ("AAA") under its Commercial Arbitration Rules (including, where applicable, the Supplementary Procedures for Consumer-Related Disputes), as modified by these Terms. The arbitration will be conducted in English by a single arbitrator with substantial experience in technology and commercial disputes. The seat and legal place of arbitration is New York County, New York, although the parties may agree in writing to remote hearings. Judgment on the award may be entered in any court of competent jurisdiction.

23.4 Class-action waiver; jury waiver

The parties waive any right to bring or participate in any class, collective, or representative action against the other. Arbitration will proceed on an individual basis only. If this class-action waiver is held unenforceable with respect to a particular claim, that claim (and only that claim) will be severed and proceed in court, and the remaining claims will continue in arbitration. Each party waives any right to a trial by jury for any Dispute that is litigated in court under Section 23.5.

23.5 Carve-outs

The following Disputes are not subject to mandatory arbitration: (a) either party may seek equitable or injunctive relief in a court of competent jurisdiction to prevent or stop actual or threatened infringement or misappropriation of intellectual property, breach of confidentiality, or violation of Section 12, Section 13, or Section 17; and (b) either party may bring an individual claim that qualifies for small-claims court in the appropriate small-claims court. For any Dispute not subject to arbitration, the parties consent to the exclusive personal jurisdiction of the state and federal courts located in New York County, New York.

23.6 Arbitration costs

The AAA's then-current rules on allocation of filing fees and arbitrator costs apply.

23.7 Opt-out

You may opt out of this arbitration agreement by sending written notice to legal@tagmaps.io within thirty (30) days of your first acceptance of these Terms. Your notice must include your name, the name of the Customer organization, your Account email, and a clear statement that you wish to opt out of arbitration under these Terms. Opting out will not affect any other provision of these Terms.

23.8 Time limit

Any claim arising out of or relating to these Terms must be brought within one (1) year after the claim accrued, except for claims for non-payment of Fees. Claims not brought within that period are permanently barred.

24. Export Controls and Sanctions

You represent and warrant that you are not, and are not acting on behalf of, any person or entity (a) located in or a national of any country or region subject to comprehensive U.S. economic sanctions (currently including, without limitation, Cuba, Iran, North Korea, Syria, and the Crimea, Donetsk, Luhansk, and Zaporizhzhia regions of Ukraine), (b) listed on any U.S. Department of the Treasury Office of Foreign Assets Control sanctions list or U.S. Department of Commerce Denied Persons List, or (c) engaged in end-uses restricted by U.S. export control laws. You will comply with all applicable export-control and sanctions laws in your use of the Service.

25. Notices

25.1 Notices to Tagmaps

Legal notices to Tagmaps must be sent by email to legal@tagmaps.io and, if requested in writing, by certified mail, return receipt requested, to:

Tagmaps, LLC
c/o New York Registered Agent LLC
418 Broadway, Ste. Y
Albany, NY 12207
United States

Privacy-related notices should additionally be sent to privacy@tagmaps.io. Abuse and takedown notices should be sent to abuse@tagmaps.io.

25.2 Notices to Customer

Notices to you will be sent to the administrative email address on your Account and, at Tagmaps' option, by in-product notice. It is your responsibility to keep your Account contact information current.

25.3 Effectiveness

Email notices are effective when sent to the address shown above (with respect to Tagmaps) or on file (with respect to Customer). Certified-mail notices are effective on the earlier of receipt or three (3) business days after mailing.

26. Force Majeure

Neither party will be liable for any failure or delay in performance (other than payment of Fees) caused by events beyond its reasonable control, including acts of God, natural disasters, pandemics, epidemics, war, terrorism, civil unrest, government action, labor disputes, utility failures, internet or telecommunications failures, and failures of third-party cloud providers.

27. United States Federal Government Users

The Service and Documentation are "commercial items," "commercial computer software," and "commercial computer software documentation" as defined at FAR 2.101 and DFARS 252.227-7014. Any use, duplication, or disclosure by the U.S. Government is subject to these Terms and, as applicable, FAR 12.212 and DFARS 227.7202-1 through 227.7202-4. No greater rights are granted to the U.S. Government than those granted to commercial customers under these Terms.

28. Publicity and Press

Neither party will issue a press release referencing the other party without prior written consent. The customer reference rights in Section 17.2 do not permit press releases.

29. General Provisions

29.1 Assignment

You may not assign these Terms or any of your rights or obligations under them, whether by operation of law or otherwise, without Tagmaps' prior written consent, except that either party may assign these Terms in connection with a merger, acquisition, reorganization, or sale of substantially all of its assets or business. Any prohibited assignment is void. These Terms bind and benefit the parties and their permitted successors and assigns.

29.2 Independent contractors

The parties are independent contractors. These Terms do not create any partnership, joint venture, agency, franchise, employment, or fiduciary relationship between the parties.

29.3 No third-party beneficiaries

There are no third-party beneficiaries to these Terms.

29.4 Severability

If any provision of these Terms is held invalid or unenforceable, it will be modified to the minimum extent necessary to make it enforceable and reflect the parties' original intent, and the remaining provisions will continue in full force and effect.

29.5 Waiver

No failure or delay by a party in exercising any right under these Terms constitutes a waiver of that right. Waivers must be in writing and signed by the waiving party.

29.6 Interpretation

Section headings are for convenience only. "Including" and its variants mean "including without limitation." References to "days" mean calendar days unless stated otherwise.

29.7 Counterparts and electronic signatures

Order forms and other agreements referencing these Terms may be executed in counterparts and by electronic signature, each of which is an original and all of which together form one agreement.

29.8 Entire agreement

These Terms, together with the Privacy Policy, the DPA, any order form, and any Plan or pricing page you subscribe under, are the entire agreement between the parties concerning the Service, and supersede all prior or contemporaneous agreements, proposals, or representations, written or oral, concerning the subject matter. In the event of conflict, order of precedence is: (1) a signed order form, (2) the DPA, (3) these Terms, (4) the Privacy Policy, and (5) the Documentation and Plan pages.

30. Contact

Legal notices and questions about these Terms: legal@tagmaps.io Privacy, DPA, and data-rights requests: privacy@tagmaps.io Customer support: support@tagmaps.io Abuse reports and takedown requests: abuse@tagmaps.io Tagmaps, LLC

c/o New York Registered Agent LLC

418 Broadway, Ste. Y

Albany, NY 12207

United States

*These Terms were last updated on April 24, 2026.*