Common questions

Got a different question? Get in touch.

General

Who is Tagmaps for?

Privacy, Digital, Web, and Security teams. Any team that needs to understand the technologies, flows of data, cookies, and privacy technology implementations on your websites.

What does Tagmaps detect?

Cookies, scripts, pixels, tags, tracking technologies, network requests, APIs, local storage, and the loading hierarchy that shows exactly how each of these loads on your site. Tagmaps will also tell you what the technologies and cookies on your site are for, and which third party they come from.

How is Tagmaps different from a consent management platform?

Consent management platforms (CMPs) focus on blocking and unblocking cookies and other technologies on your website. Tagmaps focuses on scanning and testing your website from all around the world to give you the full picture of what really runs on your site. Leading teams use both: a CMP to manage consent, and Tagmaps to verify it.

Pricing & Billing

Is there a free trial?

Yes. We offer a 7-day free trial with 500 credits and full product functionality — no credit card required. Click here to start.

Can I change plans later?

You can upgrade or downgrade at any time.

What payment methods do you accept?

All major credit cards via Stripe. Invoicing is available under certain circumstances; get in touch if you need this.

How does credit-based billing work?

Tagmaps uses a consumption-based model where scans and tests consume credits from your plan allocation. You can track usage, view transaction history, and manage your plan from the Administration section of the application once logged in.

Scanning & Testing

How does the scan work?

Tagmaps loads your website in a browser, navigates pages, interacts with consent banners, and captures every network request, cookie, script execution, and more. It then maps the relationships between all these parts of your website, to clearly show how technologies load, and from where. Tagmaps also enriches this data with a database of known products and technologies to give you deeper insights into use-cases and third parties.

How do the tests work?

Tagmaps includes a number of pre-built tests that align with a variety of standards like GDPR and CCPA which you can run on any of your websites. For each test, Tagmaps will do a brief 'baseline' scan of your site from a select location, then run a secondary scan and perform an action based on the test. For example, a CCPA opt-out test will run from California, and compare your site after performing an opt-out to validate your website's behavior.

Does Tagmaps access our server or codebase?

No. Tagmaps visits your site from the public internet, the same way a human would. There is nothing to install, no code to add, and no server access needed.

What is consent-aware scanning?

Many scanning tools only see what loads before consent is given. Tagmaps automatically detects and interacts with your Consent Management Platform (CMP) to also capture what fires after a user accepts cookies, revealing the true post-consent behavior of your site.

Can Tagmaps scan and test from different geographic locations?

Yes. With regional privacy requirements, websites often need to behave differently depending on where the visitor is coming from. By scanning and testing from around the world, Tagmaps provides coverage and confidence for companies operating in multiple jurisdictions.

How does Tagmaps store our data?

All data is encrypted at rest and in transit. Each organization's data is isolated and inaccessible to other customers.

Getting Started

How long does a scan take?

The duration depends on how many pages are in the scan, and how many pages are being scanned in parallel. Short scans can complete in under a minute.

How long does a test take?

Each test typically completes within 5 minutes.

Do I need to install anything?

No. Tagmaps is fully cloud-based. Enter your URLs, run scans and tests, then see results in your browser.

Can I scan a staging or pre-production site?

Yes. You can scan any publicly accessible URL. For sites behind authentication or logins, you can whitelist our scanning IPs, available in our knowledgebase.

Can I scan multiple websites?

Yes. On paid plans, you can add as many websites as you like; there is no limit.